We make-to-order! Each sweater is knit within 1-2 business days after you place your order.

International Shipping (DHL) takes an average of 6-7 days to deliver most shipments from Bali. Delays beyond this could occur. We are unable to guarantee a delivery date.

DHL REQUIRES A SIGNATURE
DHL requires a signature upon delivery for international packages. You can leave a signed note on your door if you want the package left without a signature; however, we are not responsible for lost or stolen packages.

In the event that a package is returned because of a failed delivery or must be rerouted, we charge a flat $15 Re-Shipping fee.

Looking for your TRACKING INFORMATION?
Please check your email for a Shipping Confirmation. This email contains your tracking number. Please allow a few days after ordering to receive this email.

Some orders may ship from two different locations, so separate emails will be sent at the time of shipping.
For tracking inquiries, please contact DHL directly at 1 (800) 225-5345. You will need to have your tracking number on hand. This was provided to you by email.