Where is my order?
Please check your email!
An email was sent to you on the day your order shipped that included the tracking #.
The subject is “A shipment from order #(your order) is on the way”
For questions about your delivery, please contact FedEx directly at 1 (800) 463-3339 or DHL at 1 (800) 225-5345.
Have your tracking number on hand.

How do I return something?
Returns are easy!
Click here to initiate a return.

What is my size?
Please refer to our Size Guide to help you determine the best size for you.

Where is my Welcome Discount code?
Please check your email!
An email with the subject "Welcome to Wooden Ships!" was sent to the email address you provided.
The discount code is in the email.

Still have a question? We are at your service!
Chat with us during working hours or send us an email.
Our operating hours are Monday - Friday 10am - 5pm EST.